NEP Services, a leading technology and engagement company powering member, community, and voter engagement, today announced key leadership promotions following a year of record growth and expanded market adoption.

As NEP continues to scale its platform and client base, the company has elevated several leaders into expanded roles across operations, product, and engineering. These promotions reflect NEP’s ongoing investment in operational excellence, product innovation, and the people who power its success, combining advanced technology with deep human expertise.

Leadership Promotions

• Devin Jones, Vice President of Operations
• Amber Liebner, Vice President of Product and Engagement
• Michael Walker, Vice President of Engineering
• Jordan Tolila, Director of Media and Innovation (previously announced)

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“At this stage of our growth, strengthening leadership is essential to scaling without compromising quality,” CEO Stacey Yudin said. “These promotions recognize leaders who have consistently delivered results and are well positioned to help drive NEP’s next phase of growth. Our focus is on building systems that support and amplify our teams, enabling them to deliver even greater impact for our clients.”

Integrated Platform for Organizing, Engagement, and Growth

NEP delivers a unified platform designed to help organizations engage, organize, mobilize, and grow their membership across three core areas:

Member Engagement and Organizing

• Connect Plus+ Engagement & Communication Platform
• Connect Plus+ Mobile Apps
• Payments and Dues
• Tools to support member recruitment, retention, and organizing campaigns

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Community Engagement

• Websites
• Meta Audience Builder
• Social Media Tools
• Fundraising and Advocacy Campaigns
• “Help a Hero” initiatives

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Voter Engagement

• Text Ranger Peer-to-Peer Voter Engagement
• Community Petition tools
• Digital Advocacy campaigns and media

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Model Built on Technology and People

NEP operates as a hybrid technology and tech-enabled services company, combining scalable software infrastructure with experienced teams who understand the complexities of labor, advocacy, and member-driven organizations.

Over the past year, NEP has achieved significant milestones, including:

• 30% growth in software revenue
• Strong product-market fit in labor organizations
• Expansion of advocacy tools as a key differentiator
• 6x increase in ARR per client within labor compared to other sectors

As part of its long-term strategy, NEP continues to invest in automation and advanced technologies to improve efficiency and enhance client outcomes. These investments are designed to reduce administrative burden, streamline workflows, and allow teams to focus more time on organizing, strategy, and member engagement.

“We see technology as a way to strengthen, not replace, the expertise and relationships that drive successful organizations,” Yudin said. “The real impact comes from pairing powerful tools with people who understand how to organize, communicate, and lead.”

Positioned for the Future of Labor and Advocacy

NEP continues to see strong demand for its integrated engagement platform, particularly within labor organizations, where it has demonstrated clear product-market fit. By combining modern infrastructure with organizing-focused tools, NEP helps unions and advocacy organizations:

• Build stronger member pipelines
• Activate and mobilize supporters
• Run more effective organizing campaigns
• Increase participation across digital and field efforts

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As many organizations navigate outdated technology and fragmented tools, NEP’s unified platform and service model position it as a leader in modern engagement infrastructure.

About NEP

NEP is a technology and engagement company building platforms for member, community, and voter engagement. Through integrated software and services, NEP helps organizations mobilize people, strengthen participation, and build lasting organizational power, supporting unions and mission-driven groups in delivering meaningful victories for their members.

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